Reteno's e-commerce tracking allows you to understand customer behavior and use this data for analytics and automation.
This guide shows how to track e-commerce activity in your React Native application using specific logging methods from the SDK.
import {
logEcomEventProductViewed,
logEcomEventProductCategoryViewed,
logEcomEventProductAddedToWishlist,
logEcomEventCartUpdated,
logEcomEventOrderCreated,
logEcomEventOrderUpdated,
logEcomEventOrderDelivered,
logEcomEventOrderCancelled,
logEcomEventSearchRequest,
} from "reteno-react-native-sdk";
| Function | When to use it |
|---|
logEcomEventProductViewed | User opens a product card |
logEcomEventProductCategoryViewed | User opens a category or listing page |
logEcomEventProductAddedToWishlist | User adds a product to wishlist |
logEcomEventCartUpdated | Cart items changed (add / remove / quantity update) |
logEcomEventOrderCreated | New order is created |
logEcomEventOrderUpdated | Order is updated after creation |
logEcomEventOrderDelivered | Order marked as DELIVERED |
logEcomEventOrderCancelled | Order marked as CANCELLED |
logEcomEventSearchRequest | User performs a search query |
- Construct the appropriate payload object.
- Pass it to the corresponding log function.
- Await the result.
await logEcomEventProductViewed({
product: {
productId: "PRODUCT_ID",
price: 99.99,
isInStock: true,
attributes: [
{ name: "color", value: ["red"] },
{ name: "size", value: ["M"] },
],
},
currencyCode: "USD",
});
await logEcomEventProductViewed({
product: {
productId: "123",
price: 29.99,
isInStock: true,
attributes: [{ name: "color", value: ["blue", "white"] }],
},
currencyCode: "EUR",
});
| Field | Type | Description |
|---|
| product | EcomProductView | Required product object |
| currencyCode | string? | Optional ISO‑4217 code (e.g. USD, EUR) |
await logEcomEventProductCategoryViewed({
category: {
productCategoryId: "CATEGORY_01",
attributes: [{ name: "gender", value: ["women"] }],
},
});
| Field | Type | Description |
|---|
| productCategoryId | string | Required category identifier |
| attributes | EcomAttribute[]? | Optional metadata fields |
await logEcomEventProductAddedToWishlist({
product: {
productId: "abc",
price: 59.99,
isInStock: true,
attributes: [],
},
currencyCode: "UAH",
});
Same structure as Product Viewed.
await logEcomEventCartUpdated({
cartId: "CART-123",
cartItems: [
{
productId: "p1",
quantity: 2,
price: 25.0,
discount: 5.0,
},
{
productId: "p2",
quantity: 1,
price: 100.0,
},
],
currencyCode: "USD",
});
| Field | Type | Description |
|---|
| cartId | string | Shopping cart ID |
| cartItems | EcomCartItem[] | Array of cart item details |
| currencyCode | string? | Optional currency |
await logEcomEventOrderCreated({
order: {
externalOrderId: "ORDER-999",
totalCost: 200,
status: OrderStatus.Initialized,
cartId: "CART-123",
externalCustomerId: "user-001",
},
currencyCode: "USD",
});
| Field | Type | Description |
|---|
| externalOrderId | string | Your system's order ID |
| totalCost | number | Total amount charged |
| status | OrderStatus | One of: Initialized, InProgress, Delivered, Cancelled |
| cartId | string? | Related cart ID (optional) |
| currencyCode | string? | ISO‑4217 currency code |
await logEcomEventOrderDelivered({ externalOrderId: "ORDER-999" });
await logEcomEventOrderCancelled({ externalOrderId: "ORDER-999" });
await logEcomEventSearchRequest({
searchQuery: "running shoes",
isFound: true,
});
| Field | Type | Description |
|---|
| searchQuery | string | What the user searched for |
| isFound | boolean | Whether results were found |
Always use valid ISO‑4217 currency codes:
If no code is provided, your organization's default will be used.
