Connecting Mobile App

Before you start sending push notifications in your mobile app using our system, you have to connect the mobile app to Reteno.

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Note

In the Pricing plan section, select the plan that best suits your organization based on the available number of mobile app tokens in your contact list.

To connect your mobile app with Reteno:

1. Go to Account > Settings and click Mob Push in the left-hand side menu.
2. On the Applications for Mob Push page, click Connect application.

3. Type the application name in the Application name field.

4. Enable one or both slide buttons in the Integration with the source of subscribers pane.

You have the following options:

• For all devices. Android and iOS mobile app users receive your push notifications via Firebase Cloud Messaging (FCM).
• Only for iOS devices (Apple). Only iOS mobile app users receive your push notifications via the Apple Push Notification service (APN).
• For all devices + Only for iOS devices (Apple). Android mobile app users receive your push notifications via FCM, and iOS mobile app users receive your push notifications via APN.

For All Devices

1. Click Upload file.

2. Click on the field and upload the Google Firebase private key JSON file from your computer, or drag your JSON file and drop it in the field.

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NOTE

See the Firebase documentation for details on how to generate a private key file in Firebase.

3. Click Done on the top right of the window.

Only for iOS Devices (Apple):

1. Click the down arrow to expand the pane.

2. Select one of two options:

• Using tokens

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See the Apple Developer documentation for details on how to establish a Token-Based Connection to APNs

• Using certificates

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See the Apple Developer documentation for details on how to establish a Certificate-Based Connection to APNs

Using tokens

1. Click Upload file.

2. Click on the field and upload the Apple push notification authentication key in P8 format from your computer, or drag your P8 file and drop it in the field.

3. Enter the Key ID, Team ID and Topic in the corresponding fields.

4. Click Done on the top right of the window.

Using certificates

1. Click Upload file.

2. Click on the field and upload the Apple certificate file in P12 format from your computer, or drag your P12 file and drop it in the field.

3. Enter the Password and Topic in the corresponding fields.

4. Click Done on the top right of the window.