Workflow Blocks

Workflow blocks are used for the following purposes:

Blocks	Purpose
Message blocks: • One from many • Email • SMS • Web Push • Mobile Push • App Inbox	Send one message to one contact
• Timer • Start on date	Delay the actions or execute them at a specified time
• Condition • Split • Included in Segment? • Current day/time	Branch a workflow according to certain conditions
• Task	The block is used to set one of the following tasks: • Create contact • Update contact • Get contact • Confirm contact • Send obligatory (transactional) email • Send transactional SMS message • Get order • Create promo code • Get promo code • Launch Event
• Check point	Bridge multiple workflow branches
• Webhook	Bridge multiple workflow branches
• Update custom fields	Updates custom contact fields
• Add to segment • Remove from segment	Manage segments
• Sent? • Delivered? • Opened? • Clicked?	Check message statuses
• Start	Starts all workflows; could check contacts for certain conditions and stop a workflow if they are met
• End	Helps visually understand the logic of a workflow