There are three groups of blocks to be used for workflow creation:
- General blocks are basic blocks necessary to build a workflow.
- Actions blocks are used to set up an action in a workflow. The system performs such actions at a particular period of time or at a particular stage of contact management.
- Conditions blocks check the user's compliance with a certain condition, split the workflow into two paths (Yes/No), and run one of them depending on the answer.
Updated 8 months ago