Workflow Blocks
Workflow blocks are used for the following purposes:
Blocks | Purpose |
|---|---|
| Message blocks: • One from many • SMS • Viber • Web Push • Mobile Push • App Inbox | Send one message to one contact |
| • Timer • Start on date | Delay the actions or execute them at a specified time |
| • Condition • Split • Included in Segment? • Current day/time | Branch a workflow according to certain conditions |
| • Task | The block is used to set one of the following tasks: • Create contact • Update contact • Get contact • Confirm contact • Send obligatory (transactional) email • Send transactional SMS message • Get order • Create promo code • Get promo code • Launch Event |
| • Check point | Bridge multiple workflow branches |
| • Webhook | Bridge multiple workflow branches |
| • Update custom fields | Updates custom contact fields |
| • Add to segment • Remove from segment | Manage segments |
| • Sent? • Delivered? • Opened? • Clicked? | Check message statuses |
| • Start | Starts all workflows; could check contacts for certain conditions and stop a workflow if they are met |
| • End | Helps visually understand the logic of a workflow |
Updated 20 days ago