Workflow Blocks

Workflow blocks are used for the following purposes:

Blocks
Purpose
Message blocks:
• One from many
• Email
• SMS
• Viber
• Web Push
• Mobile Push
• App Inbox
Send one message to one contact
Timer
Start on date
Delay the actions or execute them at a specified time
Condition
Split
Included in Segment?
Current day/time
Branch a workflow according to certain conditions
TaskThe block is used to set one of the following tasks:
• Create contact
• Update contact
• Get contact
• Confirm contact
• Send obligatory (transactional) email
• Send transactional SMS message
• Get order
• Create promo code
• Get promo code
• Launch Event
Check pointBridge multiple workflow branches
WebhookBridge multiple workflow branches
Update custom fieldsUpdates custom contact fields
Add to segment
• Remove from segment
Manage segments
Sent?
Delivered?
Opened?
Clicked?
Check message statuses
StartStarts all workflows; could check contacts for certain conditions and stop a workflow if they are met
EndHelps visually understand the logic of a workflow