Migrating to Reteno

The main challenge when changing a marketing platform is to make the migration process easy, safe, and headache-free. You must ensure accurate data transfer while maintaining its integrity and minimizing disruption.

We provide you with the solution with a minimum of your involvement. Our dedicated integration team takes all the hard work out of developing a migration plan and transferring data from any platform to Reteno.

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Do you want us to manage your migration?
Email us at [email protected] and we’ll transfer you from any vendor in a snap!

Let’s look at what the process looks like.

Preliminary Migration Stages

Migration Stages	Description	Responsible
Initial system check	Analyzing your marketing processes.	Carried out by Reteno
Developing a migration plan	Ensuring a smooth transition with minimal disruption to ongoing marketing activities.	Carried out by Reteno
Reteno's SDK installation	Integrating SDK into your app	Carried out by the client

Main Migration Stages

Migration Stages	Description	Responsible
General account settings transfer	General account settings could include information about your time zone, a list of organization managers and their access rights, and so on.	Carried out by Reteno with the client's assistance
Contact base transfer	We import your current users and their activity data into Reteno as a file or by API.	Carried out by Reteno
Moving segments	Based on transferred users’ data, we create the same segments in Reteno that you have on your current platform.	Carried out by Reteno
Channels settings transfer	Channel settings could include Firebase integration (for pushes), digital domain signatures and sender name (for emails), etc.	Carried out by Reteno with the client's assistance
Event transfer	We help you to import a history of any events you want to use for advanced segmentation.	Carried out by the client with Reteno's assistance
Workflow transfer	Our specialists reconstruct in Reteno workflows you have used before.	Carried out by Reteno
Templates & messages transfer	We transfer messages as HTML code where it is possible (emails, In-Apps) or create their copies from scratch (other channels).	Carried out by Reteno
Testing	In the final step, we test the correctness of integrations together and fix all found issues so you can start to form users’ addiction to your app with Reteno.	Done on both the client and Reteno sides

For more information on integrating your app with Reteno, visit our QuickStart guide.