Promo Code Added from User Profile

Technically – the most straightforward method, when promo code is written in the user profile and is substituted to the message from there.

Convenient for mass mailing when it is necessary to send a unique promo code to each recipient.

Mailing preparation contains next stages:

Creating Additional Field in the System

For this, enter Settings → Additional fields.

Reteno account menu with Settings highlighted and the Additional fields page with the Additional fields tab highlighted

Click New field button and fill up the field Name. The Personalization key is generated automatically. By default, Field type contains Text input option. You can leave this option If you use promo codes with numbers and letters.

Reteno New field dialog with the Name field set to Promocode and Field type set to Text input

Uploading the File with Contacts and Respective Promo Code

It is a usual Excel or CSV file, which has columns with email addresses or phone numbers and respective promo codes.

Through contact import upload the file. When configuring fields conformity, choose the Promo code field for the corresponding column.

The system will update contacts and add promo codes to respective contacts.

Reteno contact import Map Contact Fields step with a column mapped to the Promocode field, highlighted

As a result of import, will be created a group of contacts. The mailing needs to be done for this group.

Creating and Sending the Message

In the message template, click the place where you want to insert the promo code. In the Text block settings, open the Merge Tags section and select Promocode. The system will automatically insert the required variable.

Reteno email editor with the Merge Tags panel open and the Promocode tag highlighted, inserted into the message as a placeholder

After completing settings, execute usual messages mailing for the group of contacts. So each recipient will receive the message with the proper promo code, assigned for him.


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