User Guide

Widgets

Retenoā€™s Widgets are built for online projects to speed up and simplify converting visitors into leads.

Lots of templates, triggers, gamified components , and integrations will help you unlock your website's hidden potential.

Special coding is not needed from now. Just create your desired popup in drag and drop builder, set up appropriate display conditions, and enjoy conversion rate growth for your website.

Grab your new leads on the fly and move them through the sales funnel with all of Retenoā€™s omnichannel communication tools.

Widget Types

We provide 5 widget types:

  1. Subscription forms ā€“ widgets for collecting contact data: email, phone, name.
Three overlapping subscription form widgets styled as Weekly newsletter, Get the best sales and discounts, and Get your personal offers popups
  1. Informers ā€“ clickable widgets to inform site visitors about promotions, discounts, new arrivals, upcoming events, and increase their involvement in social media.
Four overlapping informer widgets showing a Valentine's Day discount, free city delivery, free shipping, and a final winter sale offer
  1. Request forms ā€“ widgets for collecting additional information about existing contacts and processing their requests for services and feedback.
Two overlapping request form widgets, a T-shirt customization form and a Cleaning request form with checkboxes and address fields
  1. Launchers ā€“ call buttons on web pages that allow visitors to subscribe at a convenient moment.
Two overlapping Subscribe launcher buttons with envelope icons in different styles
  1. Age gate ā€“ a widget that overlaps the main site content until the visitor confirms age.
Two overlapping age gate widgets showing an 18+ prompt with I am over 18 and I am under 18 buttons over a bottle background

Creating and Managing Widgets

  1. Create a widget. If your site is visited by users from different countries, prepare a multilingual form, and the system will show each visitor the appropriate language version. To personalize widgets, use merge tags.
  2. Set the widget calling rules and set up annoyance safeguard so that multiple forms are not displayed at the same time. If necessary, you can configure the rules for calling the widget by geodata.
  3. Configure actions after form submission: double opt-in, redirection page, onboarding workflow, and messages, as well as saving data in contact fields. If you need to change DOI system workflow, see the instructions.
  4. Analyze the widgetā€™s performance and conduct A/B tests. Learn how to integrate your widgets with Google Analytics >

Segmentation by Contact Activity in Widgets

Create dynamic segments based on contact views and clicks in widgets.

Segmentation conditions:

  • Event count
  • Widget type
  • Widget
  • Widget language
  • CTOR (for clicks)
Add dynamic segment Conditions tab with the Event in a widget View and Click options highlighted in a red box, and a Widget type condition set to equals Informers

Updated 4 days ago

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