Creating a Data Source for Recommendations

Creating a data source is mandatory when setting up any recommendation type in Reteno.

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Note

When setting up website recommendations in the Reteno admin panel, you can select the data source directly when configuring recommendations.

Creating a Data Source in Account Settings

1. Go to account settings:

2. In the menu on the left, select the section Data sources and click New data source → Recommendations for messages or website:

3. Select a recommendation algorithm:

• Recommendations based on visitor data: The recommended products will be unique for each visitor. If the visitor is not authorized, bestsellers of all products will be displayed.

• Recommendations based on product data: for pages that show a product or a product category.

• General recommendation algorithms.

In addition, you can add custom filtering rules for the block.

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Note

For email recommendations, use the following data sources:

• Abandoned cart (up to 6 products);
• Recommendations for 6 abandoned products in the cart (up to 6 rec.);
• Abandoned view (up to 6 products);
• Recommendations for 6 abandoned views (up to 6 rec.);
• Personal recommendations or bestsellers (up to 6 rec.) — for promo campaigns.

To find out which source is better to use for other triggered campaign types, please contact our support team at [email protected]

4. Specify a unique source name.

5. Configure additional options below (optional) and click Save. The created data source will appear in the general list.

You can use the generated source when setting up recommendations for your site, app, and campaigns.