Event-Triggered Workflows

Workflows’ running could be triggered:

1. In response to events such as started subscription or completed workout

Create events when specific contact activity happens and connect them to workflows to automate communication with your audience. Details >

2. As a reaction to importing contacts

Employ this feature if your website is not integrated with Reteno or doesn't have subscription form. Details >

3. In reciprocation on clicking the button in the email

Automate reaction to contacts’ activity in email, such as clicking on CTA buttons or participating in the survey. Details >

Send the Event After the Contact Exists

An event starts a workflow for a contact. If the event arrives before the contact is created, the launch is still recorded in the launch history, but the blocks that need a contact have none to work with: a sending block with the Email and Contact ID fields empty ends with the Empty contact media error and nothing is sent.

Send the event only after the contact creation request is confirmed, add a short delay between creating the contact and sending the event, or fill the sending block's Email field with the event parameter that holds the address — that send creates the contact itself.

Workflow Troubleshooting >