The Reteno system starts collecting data right after the campaign has been sent.
General Campaign Report
All the collected data on all campaigns are stored in Campaigns > Reports. The general report contains two sections:
- Bulk (manual)
- Triggered (automated)
To see the detailed results for a particular campaign, click on its name in the list.
On Single report tab in the Campaigns section, you can monitor single messages sent from a workflow or as a test message from the editor.
Here you will see a list of messages sorted by the time they were sent. To find a specific message, use the search bar and enter the recipient's contact ID, label, or message title. As in the general reports tab, you can specify the period to display.
Updated 11 months ago